All-in-one solution for companies
that value their customers
Connect customer data
Centralize your data from multiple channels using our 100+ integrations.
Train agents online
Prepare custom eLearning courses with professional video content.
Solve customer requests
Benefit from a flexible pool of agents available 24/7 worldwide.
Automate processes
Speed up your customer service with our smart AI driven by agents.
Analyze results
Get insights using customizable dashboards with powerful charts.
Take actions
Use our tailored recommendations & predictions to achieve your goals.
CONNECT
Unify all your data.
Know your customers.
Integrate in no time with tools across all channels to get the overview of your customer needs and satisfaction.
Knowledge Centralization
Feedback Gathering
100+ Integrations
Bottom-Up Insights
TRAIN
Record once.
Train forever.
Easily create custom online courses to train agents using your material or our professional video content services.
Custom eLearning
Professional Video Content
Agent Assessment
Gamified Experience
SOLVE
Anticipate needs.
Surpass expectations.
Combine the empathy of agents with the efficiency of AI to answer customer requests better and faster.
Human-Driven AI
24/7 Agent Availability
Worldwide Support
Branded Identity
Clap integrates in
1 click with your helpdesk
REPORT
Get insights.
Predict results.
Build visually striking dashboards powered by advanced analytics to understand your value stream and refine your strategy.
LEARN MORE
Customizable Dashboards
See exactly what you need. Get started instantly using our prebuilt templates or tailor your own using drag'n'drop widgets.
Advanced Charts
NPS Charts, Root Cause Funnels, Resolution Maps, Customer Delight KPIs, Budget Tables, Efficiency Trends... We have them all.
Envision™ Recommendations
Get unique recommendations about the best strategies to increase value based on your results. Powered by the Envision™ algorithm.
